The purpose of this paper is to develop a conceptual framework of corporate digital responsibility (CDR) in the sharing economy (SE) by mobilizing and refining the established value-balance-accountability (VBA) framework.Design/methodology/approach
The authors conceptually extend and interpret the VBA framework by considering the position of CDR in the conflicting realm of sharing platforms’ responsibilities and irresponsibilities and associated tensions. Through an integrative perspective, they combine top-down and bottom-up approaches by critically examining and linking together research on the SE, CDR and its dark side, using Airbnb and Uber as illustrative cases.