Shan L. Pan is a research affiliate with the Humboldt Institute for Internet and Society where he supports projects in the area «Internet-enabled Innovation». He is also a professor of Information Systems, Technology and Management at the UNSW Business School, The University of New South Wales (Australia). He was formerly a tenured professor at the National University of Singapore.

His research interest is digital enablement within the contexts of business and social innovation. He is the founder of Digital Enablement Research Group, a research group based at UNSW Business School. He served as an associate editor for MIS Quarterly and Information Systems Research, and currently serves on the editorial boards of Information and Management, Decision Sciences Journal, and Journal of Strategic Information Systems.