Hendrik Send, Prof. Dr.
Dr. Hendrik Send is project leader in the research area “Internet-enabled Innovation” at the Humboldt Institute for Internet and Society. He is professor at the HTW Berlin University of Applied Sciences. Prior to this he studied physics, holds a diploma in Electronic Business at the UdK Berlin and did his PhD at the Universität St. Gallen about Innovation-Communities and idea generation.
Hendrik Send has lead several third party funded research projects. In the DFG-funded project Open! he explored platforms for collaborative design of open source objects together with colleagues from the Technical University of Berlin and from the Université de Grenoble. The innogy Foundation provided funding for the project Smart Energy User Innovation where we study opportunities of user innovation for the energy transition in Germany together with Matti Große of TU Berlin.
Entrepreneurship & innovation · Media & dataBetween autonomy and surveillance – Employee-oriented use of People Analytics
In the research project, we are researching how people and organisations use so-called people analytics applications.
AI · Entrepreneurship & innovation · Society & cultureArtificial Intelligence & Knowledge Work – Implications, Opportunities and Risks
The research project focuses on the use of AI applications in the intraorganizational workplace of knowledge workers.
Competing and complementing – The relation of Co-determination and new participatory platforms within companies
In our project we do research on workers participation on digital platforms by examining new forms and processes of employee participation online.- Entrepreneurship & innovation · Science & education
Open!NEXT – Open and community-based innovation processes
New collaborations between company & consumer to foster the idea of open source and open innovation in the non-software area. - Entrepreneurship & innovation · Society & culture
User innovation in smart energy technologies
Interconnected, intelligent energy systems are a highly discussed issue. Such systems are used by customers to control and measure their energy us-age.
Journal articles and conference proceedings
Xu, L., Du, W. (Derek), Pan, S.L., Send, H., Grosse, M. (2024). Information systems-enabled sustainability transformation: A study of an energy self-sufficient village in Germany. Information Systems Journal. DOI: 10.1111/isj.12489 Publication details
Köhne, S., Klöpper, M., von Richthofen, G. & Send, H. (2024). Autonomer dank Algorithmen? WSI-Mitteilungen, 18-25. Publication details
Send, H., Hölzner, H., & Hassan, M. (2023). Community interaction in open business models: How IoT companies can handle community-generated innovation. Design Science, 9(E5). Publication details
von Richthofen, G., Ogolla, S., & Send, H. (2022). Adopting AI in the Context of Knowledge Work: Empirical Insights from German Organizations. Information, 13(4), 1-16. DOI: 10.3390/info13040199 Publication details
von Richthofen, G., Ogolla, S., & Send, H. (2021). Adopting AI at work: Empirical insights from German organizations. 37th Colloquium European Group for Organization Studies (EGOS), 1-24. Publication details
Grosse, M., Send, H., & Schildhauer, T. (2019). Lessons Learned from Establishing the Energy-Informatics Business Model: Case of a German Energy Company. Sustainability, 11(3), 857. DOI: 10.3390/su11030857 Publication details
Send, H., Friesike, S., & Zuch, A.N. (2013). Motivation for Participation in Co-Creation. Conference Proceedings EURAM 2013. Publication details
Edited works
Große, M., Send, H. & Loitz, T. (2018). Smart Energy in Deutschland: Wie Nutzerinnovationen die Energiewende voranbringen. Berlin, Deutschland: Alexander von Humboldt Institut für Internet und Gesellschaft. DOI: 10.2139/ssrn.3249002 Publication details
Book contributions and chapters
Baack, S., Djeffal, C., Jarke, J., & Send, H. (2023). Civic Tech. In T. Klenk, F. Nullmeier, G. Wewer, Handbuch Digitalisierung in Staat und Verwaltung. Wiesbaden: Springer VS. Publication details
Bihr, P., Bohn, S., & Send, H. (2021). Freie Technologien für die Gesellschaft. In M. Gibson-Kunze, C. Golbeck, A. Halfmann, & T. J. Smith, Die Große Transformation in Wirtschaft und Gesellschaft, 36. Berlin: UVG-Verlag. Publication details
von Richthofen, G., Gümüsay, A. A., & Send, H. (2021). Künstliche Intelligenz und die Zukunft von Arbeit. In R. Altenburger & R. Schmidpeter (Eds.), CSR und Künstliche Intelligenz (pp. 353-366). Berlin, Heidelberg, Germany: Springer Gabler. DOI: https://doi.org/10.1007/978-3-662-63223-9_19 Publication details
Send, H., Riedel, A., & Hansch, A. (2014). Crowdsourcing and Climate Change: Applications of Collaborative Information Systems for Monitoring and Response. In Albrecht, E., Schmidt, M., Mißler-Behr, M. & Spyra, S. P. N., Implementing Adaptation Strategies by Legal, Economic and Planning Instruments on Climate Change. Berlin/Heidelberg: Springer. Publication details
Working paper
Köhne, S., von Richthofen, G., & Send, H. (2023). Künstliche Intelligenz und betriebliche Mitbestimmung. Herausforderungen und Handlungsmöglichkeiten für Arbeitnehmer*innenvertretungen. HIIG Discussion Paper Series, 2023(1). DOI: 10.5281/zenodo.7615028 Publication details
Neumann, E.K., Send, H., Tech, R.P.G. (2017). Central components of open business models. What makes an open business model open? HIIG Discussion Paper Series. Publication details
Send, H., Friesike, S., & Zuch, A. N. (2014). Participation in On-Line Co-Creation: Assessment and Review of Motivations. HIIG Discussion Paper Series, 2014(01). Publication details
Friesike, S. and Send, H. & Tech, R. P. G. (2014). What Do Consumers Use 3D Printers For? SSRN. Publication details
Other publications
von Richthofen, G., Köhne, S., & Send, H. (2023). KI in der Wissensarbeit: Handlungsfelder und Ansätze für eine beschäftigtenorientierte Gestaltung. HIIG Impact Publication Series. Publication details
Gümüsay, A., Köhne, S., Schildhauer, T., Krzywdzinski, M., & Send, H. (2022). Why Big Brother should not be watching you at work. I by IMD. Publication details
Bihr, P., Bohn, S., & Send, H. (2021). Free technologies for the whole world to use – why open source hardware is in the public interest. Digital Society Blog, 18.01.2021. Publication details
Send, H., & Köhne, S. (2021). Ins Netz gegangen. Human Resources Manager (01/2021), 16-17. Publication details
Send, H., Ebert, J., Friesike, S., Gollatz, K., & Schildhauer, T. (2014). Online Mitmachen und Entscheiden – Partizipationsstudie 2014, Berlin: Alexander von Humboldt Institut für Internet und Gesellschaft. Publication details
Lectures and presentations
Artificial Intelligence and Work Representation39th EGOS Colloquium 2023: "Organizing for the Good Life: Between Legacy and Imagination". EGOS. University of Cagliari, Cagliari, Italy: 07.07.2023 Further information
Sonja Köhne, Georg von Richthofen, Ali Aslan Gümüşay, Hendrik Send
Myth: AI is disrupting knowledge workWhy AI?. Humboldt Institut für Internet und Gesellschaft, Online, Germany: 10.06.2021 Further information
Hendrik Send
Expect the Unexpected: Implementing AI at the Workplacere:publica 2019. STATION, Berlin, Germany: 06.05.2019 Further information
Shirley Ogolla, Hendrik Send
User innovation in communities: a systematic literature reviewDigital Enablement Conference. University of New South Wales, Sydney, Australia: 01.12.2016
Matti Große, Hendrik Send
User innovation in communities: a systematic literature review16th International Schumpeter Society Conference (Session: The Digital Economy). International Schumpeter Society. Hotel Bonaventure, Montréal, Canada: 08.07.2016
Matti Große, Hendrik Send
Moderation of workshops and panels
Zwischen Autonomie und Überwachung – Kann People Analytics dem Interesse der Arbeitnehmer*innen dienen?Machtfragen der Digitalisierung. Hans-Böckler-Stiftung, Online, Germany: 19.01.2021
Sonja Köhne
Organisation of events
People Analytics in der betrieblichen PraxisPeople Analytics in der betrieblichen Praxis - Workshop I. 19.10.2022. Humboldt Institut für Internet und Gesellschaft, Berlin, Germany. Co-Organised by: IG Metall (National) Further information
Nele Buß, Georg von Richthofen, Sonja Köhne, Hendrik Send
Digitaler Salon: (Alb-) Traum 36°C und Dachgeschoss?31.08.2022. Humboldt Institut für Internet und Gesellschaft, Online, Berlin, Germany (National) Further information
Selma Brosterhus, Sarah Spitz, Hendrik Send
KI in der Arbeitswelt: Einsatzmöglichkeiten, Auswirkungen und Handlungsfelder für eine beschäftigtenorientierte Gestaltung – Workshop IIIKI in der Arbeitswelt – Workshop III. 02.03.2022. Virtual, Berlin, Germany. Co-Organised by: Digital Urban Center for Aging & Health (National) Further information
Georg von Richthofen, Sonja Köhne, Hendrik Send
KI in der Arbeitswelt: Einsatzmöglichkeiten, Auswirkungen und Handlungsfelder für eine beschäftigtenorientierte Gestaltung – Workshop IIKI in der Arbeitswelt – Workshop II. 10.02.2022. Virtual, Berlin, Germany. Co-Organised by: Spreehub der HTW Berlin (National) Further information
Georg von Richthofen, Sonja Köhne, Hendrik Send
KI in der Arbeitswelt: Einsatzmöglichkeiten, Auswirkungen und Handlungsfelder für eine beschäftigtenorientierte Gestaltung – Workshop IKI in der Arbeitswelt – Workshop I. 25.01.2022. Virtual, Berlin, Germany. Co-Organised by: IG Metall (National) Further information
Georg von Richthofen, Marie Blüml, Sonja Köhne, Hendrik Send
Digital Lunch Talk with Johanna Mair, Alberto Bertello, Thomas Gegenhuber & Stephan BohnOpen Lunch Talk Series. The potential of Open Innovation to cope with Grand Challenges.. 30.11.2021. Humboldt Institute for Internet and Society, Berlin, Germany (International) Further information
Stephan Bohn, Thomas Schildhauer, Hendrik Send
Symposium: Der smarte Weg für die EnergiewendeFrom 22.06.2018 to 22.06.2018. Humboldt Institut für Internet und Gesellschaft, Berlin, Deutschland (National) Further information
Mehera Hassan, Thomas Richter, Matti Grosse, Hendrik Send
Disrupted: The unconventional discussion platform on open innovation and the future of the automotive industry along the supply chain13.09.2017. Alexander von Humboldt Institute for Internet and Society, Berlin, Germany. Co-Organised by: Unversity St. Gallen (National)
Vivian Weitzl, Jessica Schmeiss, Martina Weifenbach, Thomas Schildhauer, Hendrik Send
Participation as expert
Fokusgruppe “Künstliche Intelligenz in der Arbeitswelt” Federal Ministry of Labour and Social Affairs (BMAS). Online, Berlin, Germany: 15.01.2021 Further informationGeorg von Richthofen
Media appearances
KI im Job: Arbeitsminister Heil will Beschäftigten die Angst nehmen (13.09.2023). Handelsblatt
Further information
Blackout bei Facebook, Instagram, WhatsApp: Wie wichtig sind soziale Medien für Sie? (05.10.2021). BR Podcast: Tagesgespräch
Further information
Blackout bei Facebook, Instagram, WhatsApp: Wie wichtig sind soziale Medien für Sie? (05.10.2021). BR24live - Tagesgespräch
Further information
Ins Netz gegangen (05.03.2021). Human Resources Manager
Further information
Digitalexperte: "Eins-zu-eins-Kommunikation wird immer relevant bleiben" (03.08.2019). Inforadio
Further information
Digitales Streiten (01.08.2019). Neue Narrative
Algorithmen am Arbeitsplatz: Job-Killer KI? Wie uns Untergangs-Szenarien von den wirklich wichtigen Fragen ablenken (15.05.2019). FOCUS Online
Further information
RWE Stiftungstag – Teil 1: Energiegeladenes Hauptseminar (02.12.2015). rwe.com
Further information
3D-Druck: Hype oder Revolution? (15.10.2015). X:enius (arte)
Further information
"Junge beteiligen sich hier stärker als an Wahlen" (03.03.2015). Schwäbische Post
Further information
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Handelsblatt
KI im Job: Arbeitsminister Heil will Beschäftigten die Angst nehmen
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BR24live - Tagesgespräch
Blackout bei Facebook, Instagram, WhatsApp: Wie wichtig sind soziale Medien für Sie?
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Human Resources Manager
Ins Netz gegangen
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Inforadio
Digitalexperte: “Eins-zu-eins-Kommunikation wird immer relevant bleiben”
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FOCUS Online
Algorithmen am Arbeitsplatz Job-Killer KI? Wie uns Untergangs-Szenarien von den wirklich wichtigen Fragen ablenken
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X:enius (arte)
3D-Druck: Hype oder Revolution?
Position
Associated Researcher: Innovation, Entrepreneurship & Society
