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Corporate digital (ir)responsibility in the sharing economy: mobilizing the VBA framework.

Author: von Richthofen, G., & Culiberg, B.
Published in: International Journal of Contemporary Hospitality Management.
Year: 2025
Type: Academic articles
DOI: https://doi.org/10.1108/IJCHM-12-2024-1883

The purpose of this paper is to develop a conceptual framework of corporate digital responsibility (CDR) in the sharing economy (SE) by mobilizing and refining the established value-balance-accountability (VBA) framework.Design/methodology/approach The authors conceptually extend and interpret the VBA framework by considering the position of CDR in the conflicting realm of sharing platforms’ responsibilities and irresponsibilities and associated tensions. Through an integrative perspective, they combine top-down and bottom-up approaches by critically examining and linking together research on the SE, CDR and its dark side, using Airbnb and Uber as illustrative cases.

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