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Georg von Richthofen, Dr.

Georg von Richthofen is a researcher in the Innovation, Entrepreneurship & Society research group at
the Humboldt Institute for Internet and Society (HIIG). As Senior Researcher in the project
Artificial Intelligence & Knowledge Work”, he explores the deployment of artificial
intelligence in the context of knowledge work. The research project is part of the focus group
on “Artificial Intelligence in the World of Work” of the German Federal Ministry for Labour
and Social Affairs. The aim of the project is to develop recommendations for the handling of
artificial intelligence in interdisciplinary collaboration with experts from politics, science and

Georg’s further research focuses on the sharing economy and is situated in consumer and
marketing research. He investigates questions related to the management of customer
experiences, the forms of customer value, the drivers of customer satisfaction, and the
navigation of institutional complexity in the sharing economy. In addition, Georg is interested
in the societal consequences of the sharing economy.

Georg received his doctorate from the Department of Management, Technology and
Economics, ETH Zurich. During his doctoral studies, he was a visiting graduate student
scholar at Schulich School of Business, York University. Georg holds a Master in Economics
and Business from the Erasmus School of Economics, Erasmus University Rotterdam and a
Bachelor in Management and Technology from the Technical University of Munich.

Georg von Richthofen | HIIG


Researcher: Innovation, Entrepreneurship & Society

Journal articles and conference proceedings

von Richthofen, G. & von Wangenheim, F. (2021). Managing service providers in the sharing economy: Insights from Airbnb’s host management. Journal of Business Research(134), 765-777. DOI: Publication details


Artificial Intelligence & Work
Open Lunch Talk Series. Humboldt Institute for Internet and Society, Online, Germany: 10.06.2021 Further information

Georg v. Richthofen

KI und Wissensarbeit – Implikationen, Möglichkeiten und Risiken
Algorithmen, Automatisierung und Arbeit – Wie KI unsere Arbeit und unser Leben besser machen kann. BMAS. Die Denkfabrik des Bundesministeriums für Arbeit und Soziales, Berlin, Germany: 20.05.2021 Further information

Georg von Richthofen

Organisation of events

Artificial Intelligence & Work
Open Lunch Talk Series. 10.06.2021. Humboldt Institute for Internet and Society, Online, Germany (National) Further information

Maria Gradl, Georg von Richthofen, Shirley Ogolla (on parental leave)

Vom Fließband zur KI
Digitaler Salon. 28.04.2021. Online, Berlin, Germany (National) Further information

Georg von Richthofen

Digitaler Salon: Vom Fließband zur KI
28.04.2021. Livestream, Berlin, Deutschland (National) Further information

Georg von Richthofen, Natasha Vukajlovic, Christian Grauvogel

1st Pop-Up Lab: Inclusive AI? The challenges of automated tools in HR
From 24.08.2020 to 26.08.2020. Online, Berlin, Germany (International) Further information

Shlomi Hod, Georg von Richthofen, Daniela Dicks, Deniz Erden, Juliane Henn, Alexander Pirang, Matthias Spielkamp, Marcel Hebing, Kai Gärtner, Wolfgang Schulz, Theresa Züger

Participation as expert

Fokusgruppe “Künstliche Intelligenz in der Arbeitswelt” Federal Ministry of Labour and Social Affairs (BMAS). Online, Berlin, Germany: 15.01.2021 Further information

Georg von Richthofen